CARFAX Canada’s mascot, CAR FOX, at the center of a group of smiling people.

Visit our Support Centre to contact our friendly support team.

Go to Support Centre

Customer Support Hours

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Eastern Time

9:00 am - 6:00 pm

9:00 am - 6:00 pm

9:00 am - 6:00 pm

9:00 am - 6:00 pm

9:00 am - 5:00 pm

9:00 am - 5:00 pm

Closed

For all other inquiries

Canadian Support Number

Mailing Address

Media Inquiries

Privacy Officer

Icon of the Canadian Flag  1-866-835-8612

CARFAX Canada
100 Kellogg Lane, Suite #301
London, Ontario
N5W 0B4

media@carfax.ca

privacy@carfax.ca

Please note that if you’re a CARFAX U.S.A customer you must reach out to their Customer Support Team, available here.